PREMIUM SERVICES
Our Service
A better standard of pool maintenance
Stonewater Pool Maintenance provides ongoing pool care on a subscription basis.
Ongoing services are delivered on a fixed schedule and billed automatically via Australian Direct Debit (BECS).
Ongoing Pool Maintenance
Our core service is regular, scheduled pool maintenance designed to keep your pool consistently clean, balanced and swim ready.
Each visit includes:
Precision water testing and chemical calibration (chlorine, pH, alkalinity, calcium, stabiliser)
Adjustment of sanitiser and balancing agents to maintain stable operating ranges
Removal of routine debris to maintain presentation standards
Emptying skimmer and pump baskets
Visual equipment inspection and performance confirmation
Saltwater chlorinator inspection and routine cell maintenance (including regular salt balancing to upkeep salt chlorinator requirements)
Ongoing oversight
In addition to physical servicing, your pool remains under active monitoring.
Performance trends are observed over time
Seasonal shifts are accounted for
Minor variances are corrected before escalation
Equipment concerns are communicated early
Stonewater operates on a capped client model to ensure consistency and attention across every residence
Services are preventative and structured, not reactive or rushed.
What’s not included
Some services fall outside the scope of routine maintenance and are not included unless quoted separately.
Green pool recovery or neglected pool remediation
Storm or extreme weather clean-ups
Structural, plumbing, or electrical issues
Equipment repairs or replacements
How It Works
Submit an enquiry
We confirm availability, service frequency and suitability
We begin with an initial visit focused on getting everything corrected and balanced.
If it meets your standard, we move into ongoing care on a fixed schedule with automatic billing.
Stonewater operates on an ongoing residential pool care service to ensure consistency, priority scheduling and long-term results.
Ongoing service is structured with a minimum 8-week service cycle.
Additional Services
These services are available where specific intervention or periodic oversight is required outside of ongoing management.
Each is delivered with the same level of care, precision, and restraint — but designed for situations that fall beyond standard maintenance.
Green Pool Correction
For pools that have fallen out of balance and require full restoration.
This is a structured correction process, not a surface clean. Designed to return the water to a stable, swimmable condition through controlled chemical treatment, filtration management, pathogenic organism disruption and a staged recovery.
Each correction is assessed individually based on severity, system condition, duration and overall water state.
Correction work is delivered as a process, not a single visit. Timeframes and scope vary depending on how the water and system respond during treatment.
Where multiple visits are required, additional costs apply. Once restored, ongoing management can be introduced to maintain long-term stability.
Monthly Oversight
Designed for low-use pools requiring periodic professional assessment rather than ongoing management.
This service is suited to properties where the pool is rarely used, has minimal environmental load, and remains largely stable between visits.
Monthly servicing focuses on:
• Water testing and balancing
• Equipment checks and system review
• Light debris removal and surface care
As conditions can change between visits, this service does not provide the same level of consistency or responsiveness as our ongoing maintenance plans.
Monthly service is offered selectively and may not be suitable for all pools.
Where more consistent care is required, we will recommend a fortnightly or weekly schedule.